Mr Q the popular online bingo and casino site have come on leaps and bounds since its launch back in 2015. In 2021 Mr Q saw an increase of 300% in customers signing up to play bingo and slots. Never backward in new technologies, Mr Q has introduced a new withdrawal tool allowing players a faster and more robust withdrawal experience.
HooYu KYC Tools
The popular online bingo and casino site has integrated HooYu KYC (know your customer) platform to improve customer onboarding and KYC verification. Normally when you sign up at any UK casino or bingo site, you go through KYC checks validating your name, age, and address, but when a customer requests a withdrawal, they are presented with another lengthy process which is frustrating and time-consuming. 
New Technologies
Mr Q customers now have a smooth transition from signing up with the introduction of HooYu. The platform uses new technologies to guide customers through a selfie, ID document, and proof of address capture process. HooYu uses facial biometrics, ID documentation, and address proofing processes. In turn, the withdrawal process is much quicker, not having to wait for manual verification checks. HooYu provides additional features such as payment check card service, automating pay-out checks, and open banking providing the platform with customer affordability checks. Savvas Fellas, CEO at Mr Q said, “HooYu forms a big part of our overall strategy. In addition to that, we are really aligned on using technology to push the boundaries of how our underlying businesses operate. We see HooYu as a tool that if leveraged properly can have a huge impact on how streamlined our business can ultimately become. “HooYu marketing director David Pope added, “Here’s another gaming operator that chooses HooYu because of the range of KYC services we orchestrate, the ease of our configuration and integration tools, and the quality of the UI that glides the user through their KYC steps.”