Gibraltar Regulatory Authority
The Gibraltar Gaming Jurisdiction regulates and licences the majority of the most popular online gaming companies. Gibraltar is one of the most well known jurisdictions and has issued licenses to more than 25 companies, with each one needing to follow strict rules.
As a British territory, Gibraltar is UK whitelisted and can be found in southern Europe. One of the things that make this country so popular with online gaming operators is that there are low taxes. Only the biggest and most respected blue chip companies are able to get a Gibraltar license so you can be sure that online casinos regulated here are ethical.
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Gibraltar Gambling Commission Licensing
Once a gaming company has been awarded a license it can use this to operate several gaming sites. However, there are very strict rules the company needs to abide by and these cover each of the sites the company decides to run under the licence.
The first license for electronic gaming was issued in 1998 and today the Gambling Act 2005 requires all virtual casinos and telephone betting operations to be governed by licensing. The Commission in Gibraltar makes sure that all businesses with a licence follow the rules and regulations to ensure they stay reputable.
In order to apply for a licence, the online gaming company needs to have certain qualifications before they can even be considered. For example, the applicants must have a history in the industry, which gives them a good reputation. They must have strong and ethical business practices as well. To start the application process, the company must show the Commissioner a business proposal that proves it has a strong history and is an outstanding member of the gaming community. This is subject to an inner policy test before the company will pass through to the second round of the application process.
The majority of jurisdictions require a start up fee as well as an annual license fee for businesses being granted new gaming licences, but there are no start up fees when receiving a licenses in Gibraltar. However, all licensees must give the commission a percentage of their gross production. Player privacy is also key when holding a Gibraltar online gaming licence, meaning software audits must take place and all regulations of the Gambling Act must be stuck to.
As a player, it’s helpful to know that the Gibraltar Gambling Commissioner takes all complaints against online bingo sites and other gaming businesses seriously. Holding a Gibraltar license doesn’t mean that a business will never receive complaints so it should have a strong system for dealing with any complaints that do arise. If the complaint can’t be resolved by talking to the gaming establishment then it can be taken to the Commissioner, who will ensure that it is judged fairly. Not handling disputes correctly can cause gaming companies to have their licenses revoked, so they should always try to handle complaints to the best of their ability, but it’s helpful to know that there’s another option for players who won’t feel their complaint has been settled adequately.
